We strive to offer high-quality service and comfort at all times. If you experience any issues with your room service, it is important that you contact hotel management at extension 5115.
Excess occupancy of rooms:
Please note that staying longer than the agreed time in the room will incur an additional charge for your stay.
Linen
We would like to inform you that all linens (bedding, towels, crib linens, baby clothes, etc.) are the property of Medical Center. If you wish to purchase any items, you may pay for them at the cashier's desk on the first floor before leaving the Medical Center. You will then be asked for your receipt at the main entrance.
Clothing costs
Although costs are expressed in USD, payment can be made in pesos.
– Towel: $11.50
– Large towel: $24
– Patient gown: $30
– Bathrobe: $88
– Top sheet: $25
– Fitted sheet: $25
– Cover: $10 USD
– Neo towel: $20 USD
– NEO white sweatshirt: $35
– NEO gown: $20 USD
– NEO top sheet: $20
– NEO fitted sheet: $20
– NEO blanket $20 USD
– NEO crib cover $20
Safekeeping of valuables
Each room has safety deposit boxes that you can use free of charge to store your belongings. Each patient, companion, or visitor is responsible for the care of their own property. The Medical Center is Medical Center responsible for any belongings or property lost during your stay.
How to use:
The box is programmed with the password 123456 ENTER
Important: always make changes with the door open and the bolts in place.
To record and change the password:
- Enter your chosen 1-6 digit code, press ENTER, and the display will show: DONE-USE-YOUR CODE. With the door open, press CLOSE, then your code, then ENTER.
- To close: support the door and press CLOSE. If it is correct, CLOSED will appear on the display.
If you encounter any issues, please contact ext. 7103 so we can assist you.
