Medical Center Shock Room

Hello! You are in the Shock Room at Medical Center. Here you will receive initial medical care and, if hospitalization is required, this will be a temporary location until a room can be provided for you in the appropriate inpatient area. It is essential for us that you are informed about all matters related to your situation and any other concerns that are important to you. Our care model seeks to ensure that you are aware of and actively participate in your care.

Information that may be of interest to you:

MEDICAL REPORT SCHEDULE

Medical reports will be provided at fixed times:

  • Monday to Sunday from 12:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 p.m.
  • Or in the event of any clinical change that requires a change in medical conduct.

Schedules are set in a fixed manner solely to help us organize the tasks that must be performed in the sector, to respect the time allocated to patients and the administrative procedures that require their assistance. 

If you have any questions, you can ask the professionals to come and talk to you. They will be happy to do so when they are able to devote time to you. 

VISITING HOURS AND COMPANIONS

Visiting hours are established in accordance with the patient and their preferences. As this is an Emergency Department, we ask that visitors come during medical report times, i.e.:

  • Monday through Sunday
  • from 12:00 p.m. to 2:00 p.m. and from 6:00 p.m. to 8:00 p.m. 

Due to the infrastructure of the sector, we kindly ask that only one person at a time remain in the room. Visits with children are not permitted because we consider the Shock Room to be an inappropriate environment for them. This is an area of intensive medical activity, with patients who are often at a critical stage of their illness, and with a very high volume of people coming and going. We appreciate your understanding of this restriction and your cooperation.

If the patient needs or wants it, a companion may stay with them 24 hours a day.

Entrance and exit for companions and/or visitors to the Shock Room is through the main entrance of Medical Center 870. 

OUR APPROACH TO CARE

As we mentioned earlier, our care model is based on people's needs and preferences. We want you to be involved in your healthcare. To do this, we ask that you ask us anything you want to know about your diagnosis and treatment, anything you did not understand, or anything you need to hear again.

Here are some suggestions that may help you: 

  • What is my main problem?
  • What should I do?
  • Why is it important for me to do what I am told?
  • What are the benefits and risks of the proposed behavior?

 

Duties and Rights

We are all patients at some point in our lives. According to Law 26,529 and the Civil and Commercial Code of the Nation, patients have duties and rights, which we present here: